The Western Digital My Cloud NAS Hard Disk data recovery was successful from dropped drive. The falling height was about 1.5 Meters from table and the drive was not getting detected in the network nor in Western digital My cloud software tool, the data recovery was very important for the client.
Client has stored his entire family photograph and video collection in the same hard drive from different sources like phones, laptop, desktop computers and memory cards from camera via network connectivity.
The hard drive was delivered to us with clicking noise condition, the drive was handled by opening the NAS Mycloud casing which contained a converter from desktop hard drive to Network Attached storage, and a desktop hard drive of 4 TB. The converter contains an smartware encryption chipset and inbuilt hardware encryption which was very essential for data recovery from the drive since the drive is WD Smartware CD drive encrypted. The drive was handled with our team in clean room lab and hence data recovery was performed from platters with working reading heads, our team have successfully rebuilt the encrypted partition from the NAS WD Mycloud drive and got the data back to the customer.
Drive: Western Digital MyCloud 4 TB USB NAS Hard Drive data recovery model WD40EFRX-68WT0N0, similarly the models like WD40EZRX, WD40EZRZ, WD40EFRZ are supported and recovered successfully.
Recovered Data: 100% Accuracy
Time Taken: 14 Days
Customer Feedback: The data was very crucial as all the data of my devices were stored completely on one single network drive.