Guidelines for Packing and Shipping your Failed and Backup Hard Drive to our Data Recovery Center:

Outsource your hard drive data recovery to us for better success and turnaround time.

How to ship your failed hard drives to our data recovery centre? Here are the Guidelines to packing and shipping of your failed hard drive for data recovery.

It’s easy to send the hard drive from one place to another place. But there may be certain failures occur to your hard drive due to the improper package. It leads to physical damage or any other damages during shipment. So to avoid those additional damages our now data recovery professionals will guide you on how to pack your failure hard drives for data recovery.

Internal/External Laptop Hard Disks & USB/Portable Hard Drives:

Please place your hard drive in an anti-static bag or Cover to avoid ESD or static electricity to damage during transit.

Wrap each hard drive individually with a few layers of bubble wrap. If there are multiple drives please wrap them each individually.

Place Hard drive inside a Box made of either Thermocol or Corrugated / Cardboard.

Choose a box that is in good shape, and fits the size of the hard drive with bubble wrap cover leaving a few inches of space on all sides. Make sure the drive is secure inside the box. Put more bubble wrap or crumpled paper around the drive as necessary to stop it from moving around.

Be sure the padding material is at least two inches thick around the drive. If you are shipping a portable hard drive please include the entire enclosure.

Next, Tape the box up securely and attach the mailing label with address and contact details outside the box.

And finally, choose good Courier company who can handle hard drives safely.

In Case of USB Flash Drives and SSD Drives:

Wrap your flash drive and its pieces in a couple layers of bubble wrap to secure it. Wrapping it in bubble wrap will keep it from potential further damage and sliding around inside the box. Padded envelopes are not adequate, and may not provide enough protection for the circuit board or memory chips during shipping. For CD / DVD, the package can be done with envelope available for CD/DVD Mailer for safety.

Water Damaged Hard Drives:

If your drive has suffered water damage, please do not dry it. Enclose the drive along with a damp sponge in a sealed plastic bag to prevent it from drying out. Recovery is more likely if our engineers receive the drive before it has dried.

For Multiple Hard drives, above 3 Hard drives can be packed in the following manner in multiple hard drive cardboard box.

Finally,

DO NOT use foam peanuts, cloth, paper or newspaper or padded envelopes. When shipping more than one hard drive, ensure that the hard disks do not touch and are cushioned individually.

Use a corrugated cardboard box for the exterior packaging. Use of a traceable carrier that can provide proof of delivery is strongly recommended.

FAQ’s

What are the steps to be followed to ship my hard drive ?
• Securely wrap media in anti-static bubble wrap or foam wrap.
• Place wrapped storage media in a box filled with some type of foam or bubble wrap.
• Please include the Preliminary assessment form and place in box. Seal box securely.
• Please ship your storage media using a carrier that can provide shipping confirmation and tracking numbers (e.g. Blue Dart, Professional, DTDC etc)

Courier Form: For tracking and update purpose

Kindly fill the following form after the hard drive is sent via courier.

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