I gave two hard drives for this service to recover data which has been dead and crashed. I have chosen the service because one of my IT advisor in my company has referred this company.
Got an update regarding both the hard drives with information about crash, cost and time line that is expected, hence update is good.
Charges was reasonable for first hard drive for firmware code related issues, but second hard drive is physically damaged and dropped from height mechanically went faulty, person gave me information why the charges are higher for physically damaged hard drive and told me how the process works.
My first hard drive data is done in 4 days, second hard drive which took 18 days, but promised was 15 days, as long as I got my data extra 3 days did not matter much. I have visited the place to check my recovered data, they showed all my data which was stuck in two hard drive.
Best service and technical person has suggested me how to store information in future for better storage and to avoid future crash.