Seagate Backup plus portable hard drive with model: ST1000LM024 Spinpoint M8 was damaged due to physical read and write heads were broken due to fall and no longer functioning. Seagate has purchased Samsung company since 2012, the drive are branded with seagate and these drives have very large failure rate due to sudden pulling the drive, fall or internal motor damages, slow reading, physical damages and head stuck issues.
The drive gets spin-down after hearing different small buzzing noise, the customer had tried the hard drive by running in different systems, but the drive has same symptom. Due to over-running the heads were stuck to the platter surfaces and could not be unstuck due to the tip of the read write solider is stuck on the platter surface, and it cannot be taken out easily. The tip of the reading component was bent as provided in the following image, due to over-running the drive and fall. The drive was operated in our clean room environment for physical data recovery process. After several attempts the drive turned online and we took readings from the drive using our equipment and the data recovery was completed with precision.
Drive: Seagate Backup Plus or Expansion series Drive ST1000LM024 Spinpoint M8, Similarly the drives like HN1M01MBB/AVA, AV1, AV2, AVN, LCP, D1, L1, L3 and other drives are handled from our side.
Recovered Data: 99% Accuracy.
Time Taken: 9 Days.
Customer Feedback: I had my photographs which was under urgent delivery. Thanks for the timely delivery.